“The Future of the Financial Services Industry” Panel
Four alumni experts gathered at the Federal Reserve Bank of Philadelphia on Sept. 11 to present the panel discussion “The Future of the Financial Services Industry” before a group of Susquehanna students, faculty and staff. The discussion, introduced by Alicia Jackson, dean of the Sigmund Weis School of Business, and moderated by Associate Professor of Management David Bussard, explored what went wrong with the nation’s financial services and how the industry will emerge from the crisis. The panelists were
• Michael E. Collins ’73, senior vice president of the Federal Reserve Bank of Philadelphia
• Janice T. Lessman ’76, president and CEO of Susquehanna Trust and Investment Co.
• Jeffrey D. Morgan ’82, president and CEO of the National Investor Relations Institute
• Jameson R. Troutman ’02, growth strategy manager for card services at JPMorganChase


